Halo Scanner and Scanner Angel Questions

What makes the Halo different to other Microchip Scanners ?

The Halo will work just like any "normal" scanner by displaying the microchip number of an animal being scanned


What makes the Halo unique however is that it will immediately alert the operator if the microchip being scanned belongs to an animal that has been reported as missing on the "Scanner Angel" online database.


The Halo is also one of the lowest priced microchip scanners available on the market.

What microchips does the Halo scanner read ?

The Halo scanner will read all 15 digit (FDX-B) microchips and 10 digit (FDX-A FECAVA) microchips. The 15 digit microchips are those that are used throughout Europe and most of the world. The 10 digit microchips were used in the UK about 15 years ago and are common in the USA.

 

The Halo will NOT read AVID-Encrypted microchips or the 10 digit Trovan or Trovan "Unique" microchips.

What types of Microchips are used in Australia ?

Prior to 2001, in Australia, there were no regulations or recommendations published so many different brands and types of chips were being used.
Some of the brands on the market at that time also required specific scanners to read them making it almost impossible for vets, shelters and welfare agencies to ensure that they could read all chips that were in use.
Due to all of the problems that were created at that time, ​The AVA (Australian Veterinary Association) developed a protocol specifiying that all microchips implanted in companion animals after December 31, 2001 should be ISO Compliant FDX/B chips.

A copy of the AVA Protocol can be downloaded or viewed here.

 

Does the Halo scanner need any batteries ?

No, the Halo scanner has an internal rechargeable battery which is recharged through the USB connector.

How long does the battery last ?

The standby time for the Halo scanner is about 2 months or 800 scans.

How long does it take to recharge the battery ?

 

This will depend on the state of the battery but a normal charge from a low battery to a fully-charged one will be 3.5 hours.

 

If the battery has become completely flat (i.e. the unit will not turn on) then you may need to do 3 lots of 3.5 hour charges, unplugging and re-plugging the USB lead in between each charge.

The reason for this is that, for safety reasons the charging circuit has a safety cut-out timer of 3.5 hours to prevent the battery from over-heating.

After the three lots of charges the unit should be completely re-charged.

We also suggest that the battery is charged using a USB Mains or Cigarette Lighter Charger when charging as the USB ports on many computers switch off when the computer is in sleep mode.

What is included when I purchase a Halo ?

The Halo scanner is supplied with a 1.8 metre USB lead and a CD for installing the Halo's USB Device Driver and the Scanner Angel Application on to Windows compatible PC.

 

What does the software do ?

The software that is supplied with the scanner allows the list of missing animals to be downloaded onto the scanner as well as allowing the user to see and copy the microchip numbers that have been scanned by the Halo.

My computer does not have a CD drive, or I've misplaced the CD, can I download the software ?

Yes, the latest software can be downloaded from here.

What is Scanner Angel ?

Scanner Angel is a unique database of the microchips of lost or stolen animals which is downloaded to the Halo scanner and updated every time the Halo is connected to a Windows laptop or PC.

 

Does the software work on a Apple Mac ?

No, unfortunately at the moment the software is for a Windows compatible computer only.

 

We hope to release Apple Mac compatible software at some point in the future.

How often do I have to plug the Halo in ?

Each time the Halo is plugged into the computer it will recharge the battery as well as download the latest missing animals. It is advisable therefore to update the scanner as often as practicable: however we would recommend plugging it in at least once a week which will not only keep the scanner updated but also fully charged.

What warranty is supplied with the Halo scanner ?

The scanner comes with a manufacturers one year return to base warranty

Would you like any More Information ?

If you can't find the answers to any of your questions here, please fill in a contact form and we will get back to you as soon as we possibly can.

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